Refund and Returns Policy

Last Updated: July 15, 2026

At Pawnalakecamp.in, we strive to provide a smooth and enjoyable booking experience. Please read our Cancellation & Refund Policy carefully before confirming your reservation.

By making a booking through our website, you agree to the terms outlined below.


Cancellation Policy

Cancellation 7 Days or More Before Check-in

  • Guests who cancel their booking 7 days or more before the scheduled check-in date are eligible for a 100% refund of the booking amount, excluding any payment gateway or transaction charges (if applicable).

Cancellation Between 3 and 6 Days Before Check-in

  • Cancellations made 3 to 6 days before the check-in date are eligible for a 50% refund of the booking amount.

Cancellation Within 72 Hours of Check-in

  • Bookings cancelled within 72 hours (3 days) of the check-in date are non-refundable.

No Show

  • If the guest does not arrive on the scheduled check-in date without prior notice, the booking will be treated as a No Show, and no refund will be provided.


Date Change / Rescheduling

  • Date changes are subject to campsite availability.

  • Requests must be made at least 72 hours before the check-in date.

  • Only one rescheduling request may be allowed for a booking.

  • Additional charges may apply if the revised booking falls on weekends, public holidays, or peak season.


Refund Process

  • Approved refunds will be processed using the original payment method.

  • Refunds are generally completed within 5–10 business days, depending on your bank or payment provider.

  • Payment gateway or convenience charges, if any, are non-refundable.


Cancellation by Pawnalakecamp.in

In rare situations such as:

  • Extreme weather conditions

  • Natural disasters

  • Government restrictions

  • Safety concerns

  • Unavoidable operational reasons

Pawnalakecamp.in reserves the right to cancel or postpone bookings.

In such cases, guests will be offered either:

  • A full refund, or

  • The option to reschedule their booking to a future available date.


Early Departure

If a guest decides to leave the campsite before the scheduled check-out time, no refund will be provided for the unused portion of the stay.


Booking Transfers

Bookings are generally non-transferable. However, requests to transfer a booking to another person may be considered with prior approval and valid identification.


Contact Us

For cancellation requests or refund-related inquiries, please contact us:

Pawnalakecamp.in

Website: https://pawnalakecamp.in

Email: contact@pawnalakecamp.in

Phone: +91-7841051313

Location: Gevhande Khadak, Pawna Lake, Near Lonavala, Pune District, Maharashtra, India


By confirming your booking with Pawnalakecamp.in, you acknowledge that you have read, understood, and agreed to this Cancellation & Refund Policy.