Last Updated: July 15, 2026
At Pawnalakecamp.in, we strive to provide a smooth and enjoyable booking experience. Please read our Cancellation & Refund Policy carefully before confirming your reservation.
By making a booking through our website, you agree to the terms outlined below.
Cancellation Policy
Cancellation 7 Days or More Before Check-in
-
Guests who cancel their booking 7 days or more before the scheduled check-in date are eligible for a 100% refund of the booking amount, excluding any payment gateway or transaction charges (if applicable).
Cancellation Between 3 and 6 Days Before Check-in
-
Cancellations made 3 to 6 days before the check-in date are eligible for a 50% refund of the booking amount.
Cancellation Within 72 Hours of Check-in
-
Bookings cancelled within 72 hours (3 days) of the check-in date are non-refundable.
No Show
-
If the guest does not arrive on the scheduled check-in date without prior notice, the booking will be treated as a No Show, and no refund will be provided.
Date Change / Rescheduling
-
Date changes are subject to campsite availability.
-
Requests must be made at least 72 hours before the check-in date.
-
Only one rescheduling request may be allowed for a booking.
-
Additional charges may apply if the revised booking falls on weekends, public holidays, or peak season.
Refund Process
-
Approved refunds will be processed using the original payment method.
-
Refunds are generally completed within 5–10 business days, depending on your bank or payment provider.
-
Payment gateway or convenience charges, if any, are non-refundable.
Cancellation by Pawnalakecamp.in
In rare situations such as:
-
Extreme weather conditions
-
Natural disasters
-
Government restrictions
-
Safety concerns
-
Unavoidable operational reasons
Pawnalakecamp.in reserves the right to cancel or postpone bookings.
In such cases, guests will be offered either:
-
A full refund, or
-
The option to reschedule their booking to a future available date.
Early Departure
If a guest decides to leave the campsite before the scheduled check-out time, no refund will be provided for the unused portion of the stay.
Booking Transfers
Bookings are generally non-transferable. However, requests to transfer a booking to another person may be considered with prior approval and valid identification.
Contact Us
For cancellation requests or refund-related inquiries, please contact us:
Pawnalakecamp.in
Website: https://pawnalakecamp.in
Email: contact@pawnalakecamp.in
Phone: +91-7841051313
Location: Gevhande Khadak, Pawna Lake, Near Lonavala, Pune District, Maharashtra, India
By confirming your booking with Pawnalakecamp.in, you acknowledge that you have read, understood, and agreed to this Cancellation & Refund Policy.